scope:

This guidance will outline:

→ When a Diversity Impact Assessment (DIA) should be undertaken?

→ How to determine whether a DIA is required. 

→ What support is available to help the project team complete a DIA:

 • An Introduction to DIA Digital.

 • Training available.

→ Roles and responsibilities.

→ What to do before starting a DIA.

→ Reference information to be considered and/or included at each Step by DIA Type.

→ Appendices

Purpose of this document 

This guidance will provide information on when and how to complete a Diversity Impact Assessment (DIA). It will also provide detailed requirements of the 7 Step DIA process, information and access to the DIA Digital platform, roles and responsibilities and links to other useful information. 

This process will help the project team to identify the actions required to improve performance, either by eliminating any potential or actual discrimination or disadvantage, removing or minimising barriers, or taking opportunities to promote equality and foster good relations. 

DIAs can also increase the company's knowledge of customers and understanding of the potential barriers they face when accessing the rail network. This can present the team with new opportunities to increase revenue, grow the railway and enhance both safety and performance to deliver a better railway for current and future customers.