scope:

PURPOSE

This MPR establishes the MSFC responsibilities and requirements for Corrective Action System (CAS) activities as specified in MPD 1280.1. This includes those processes needed for all elements of the CAS, i.e. screening of Discrepancy Reports (DRs), Quality System Deficiency Notice (QSDN) and Customer Feedback (CF) to determine the need for corrective action implemented thru the Recurrence Control Action Request (RCAR) Process.

NOTE: The need for a CAS is also stated in MPR 1280.10.

APPLICABILITY

a. This MPR applies to Center personnel, programs, projects, and activities, including contractors and resident agencies to the extent specified in their respective contracts or agreements. ("Contractors," for purposes of this paragraph, include contractors, grantees, Cooperative Agreement recipients, Space Act Agreement partners, or other agreement parties.)

b. This MPR applies to the MAF.

c. This MPR applies the following: all mandatory actions (i.e., requirements) are denoted by statements containing the term "shall." The terms: "may" or "can" denote discretionary privilege or permission; "should" denotes a good practice and is recommended, but not required; "will" denotes expected outcome; and "are/is" denotes descriptive material.

d. This MPR applies the following: all document citations are assumed to be the latest version unless otherwise noted.

e. This MPR does not apply to, nor preclude, those corrective action systems imposed by NASA Program direction or by contract.

NOTE: Corrective actions taken during MSFC Internal Quality Audits are addressed in MPR 1280.6. Corrective actions required to correct supplier/subcontractor discrepancies are addressed in MPR 5000.1 and related instructions. Corrective actions for mishaps are addressed in MWI 8621.1.