scope:

The present document is an informative ETSI Technical Report (TR) that recommends initial design practices to minimize the potential of coercive control through the use of consumer Internet of Things (IoT) devices. The diversity and proliferation of consumer IoT devices provides new mechanisms that attackers might misuse, and this is a risk that should be addressed by industry.

The present document provides emerging design practices through examples and explanatory text for organizations involved in the development and manufacturing of Consumer IoT devices and associated services. The intent of the present document is to identify design practices to minimize potential misuse of Consumer IoT devices and associated services for coercive control whilst not limiting the intended functionality of the device by the user. Although the present document is focused on design practices for Consumer IoT devices, the guidance also applies to multiple other types of smart technologies including but not limited to Smart TVs, alarm systems, stereos, etc. The present document also covers the surrounding eco-system around consumer IoT devices, this includes how related technology, services, and the user behaviour of consumer IoT devices relates to the issues of coercive control.