scope:

This part of ISO 10667 establishes requirements and guidance for service providers for the use of procedures and instruments in the assessment of an individual, group or organization for work-related purposes. This part of ISO 10667 specifies: a) the choice, integration, implementation and evaluation of assessment procedures and instruments; b) the interpretation of assessment results and subsequent reports; c) the required competence and professionalism of people taking part in the assessment delivery process; and d) organizational-related decisions (e.g. training, team building, ascertaining organizational culture or climate). This part of ISO 10667 also specifies assessment methods and procedures that can be carried out for one or more of the following work-related purposes made by or affecting individuals, groups or organizations, including, but not limited to: e) employment-related decisions (e.g. recruitment, selection, development, appraisal, promotion, outplacement, succession planning and reassignment); f) career-related decisions, (e.g. coaching, guidance, vocational rehabilitation and counselling); g) group decisions (e.g. training initiatives, team building, etc.); and h) organization decisions (e.g. restructuring, climate and culture initiatives, mergers and acquisitions, etc.). This part of ISO 10667 does not specify technical quality requirements applicable to particular assessments. No specific technical professional guidelines are directly incorporated into it. However, the quality of assessment should be considered in relation to the purposes of the assessment, the relevance of the measures involved, their validity, reliability, equity, standardization and any issues relating to special needs of the assessment-participant and other factors that affect the practicality, acceptability and utility of the assessment. NOTE 1 - Requirements for clients are specified in ISO 10667-2. NOTE 2 - See Bibliography for informative examples of various professional guidelines. NOTE 3 - See Annex B for further details of generally accepted technical quality guidelines. This part of ISO 10667 does not detail the specific competences required for assessors as these are dependent upon the nature of the assessment.