scope:

This handbook covers the following topics:

• what track quality is: the reason for track maintenance and the resources provided to undertake it

• achieving track quality.

• planning for quality: how a quality plan needs to be approached in the track environment

• executing work: putting the plan into action including responsibilities and supervision

• quality through people: the need for properly trained people with whom we maintain good communications in order to achieve the track quality we are seeking

• material quality

• procedures and how they are part of the quality process

• quality checking: how to ensure that quality has been achieved and is being maintained.

Purpose

The purpose of this handbook is set out practical guidance on how to plan and achieve the desired quality of work carried out on the track asset.