scope:

This course covers the roles and responsibilities of personnel assigned to the Casualty Assistance Calls Program (CACP). The material is presented in four sections, an overview of the CACP and an explanation of the three areas of Casualty Assistance Calls Officer (CACO) responsibility: notification visit, funeral arrangements visit, and the survivor benefits visit. Anecdotal discussions by chaplains and experienced CACOs are included to provide first-hand information and to give students an opportunity to address issues of concern. Additionally, case studies offer students an opportunity to apply the knowledge and skills presented in this course and to receive feedback on their performance.