DIN CWA 14087
European Call Centre Standards for training and qualification - Customer contact representative competences (English Version CWA 14087:2000)
inactive, Most Current
| Organization: | DIN |
| Publication Date: | 1 April 2001 |
| Status: | inactive |
| Page Count: | 8 |
| ICS Code (Services for consumers): | 03.080.30 |
Document History
DIN CWA 14087
April 1, 2001
European Call Centre Standards for training and qualification - Customer contact representative competences (English Version CWA 14087:2000)
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