DS/CWA 14087
European Call Centre Standards for Training and Qualification - Customer Contact Representative Competences
inactive, Most Current
| Organization: | DS |
| Publication Date: | 11 December 2001 |
| Status: | inactive |
| Page Count: | 10 |
| ICS Code (Management of human resources): | 03.100.30 |
Document History
DS/CWA 14087
December 11, 2001
European Call Centre Standards for Training and Qualification - Customer Contact Representative Competences
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