SNV - SN ISO 10002
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004)
active, Most Current
| Organization: | SNV |
| Publication Date: | 1 January 2005 |
| Status: | active |
| Page Count: | 34 |
| ICS Code (Quality management and quality assurance): | 03.120.10 |
Document History
SN ISO 10002
January 1, 2005
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004)
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