scope:

This technical report is written with the intention of providing an understanding of analyser maintenance to individuals from a non-engineering background. It is also designed as a reference source to individuals more closely involved with maintenance of analytical instrumentation, and provides guidance on performance target-setting, strategies to improve reliability, methods to measure effective perfomance, and the organizations, resources and systems that need to be in place to allow this to occur. Effective management of on-line analysers is only possible when key critera have been identified, and tools for measuring these criteria established.