scope:

This International Standard describes fundamentals of quality management systems, which form the subject of the ISO 9000 family, and defines related terms.

This International Standard is applicable to the following:

(a) organizations seeking advantage through the implementation of a quality management system;

(b) organizations seeking confidence from their suppliers that their product requirements will be satisfied;

(c) users of the products;

(d) those concerned with a mutual understanding of the terminology used in quality management (e.g. suppliers, customers, regul ators);

(e) those internal or external to the organization who assess the quality management system or audit it for conformity with the requirements of ISO 9001 (e.g. auditors, regulators, certification/registration bodies);

(f) those internal or external to the organization who give advice or training on the quality management system appropriate to that organization;

(g) developers of related standards.