ISO 9241-940

Ergonomics of human-system interaction - Part 940: Evaluation of tactile and haptic interactions

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Organization: ISO
Publication Date: 1 November 2017
Status: active
Page Count: 110
ICS Code (IT terminal and other peripheral equipment): 35.180
ICS Code (Ergonomics): 13.180
scope:

This document

- describes the types of methods that can be used for the evaluation of haptic devices and of systems that include haptic devices,

- specifies a procedure for the evaluation of haptic interactions by a usability walkthrough or usability test (see Annex J), and

- provides guidance on the types of methods that are appropriate for the evaluation of specific attributes of haptic systems, cross-referenced to the guidance in the relevant clauses of other International Standards (see Annexes A, B, C, D, E, F and G).

It applies to the following types of interaction:

- augmented reality - information overlaid on a real scene, e.g. vibrating belt indicating distance;

- gesture control of a device or a virtual scenario;

- unidirectional interaction such as a vibrating phone or a vibrating belt;

- virtual environment - virtual space with which a user can interact with the aid of a haptic device.

This document applies to the following types of devices:

- gesture sensor, e.g. video that discerns 3D hand movements, touch screens that sense 2D touches;

- kinaesthetic haptic device, e.g. desktop haptic interface;

- tactile display, e.g. vibrating phone.

This document is not applicable to standard input devices such as keyboards, mice or track balls.

NOTE ISO 9241-400 covers standard input devices, and ISO 9241-411 applies to the evaluation of input devices such as keyboards and mice.

This document can be used to identify the types of methods and measures for

- establishing benchmarks,

- establishing requirements for haptic interaction,

- identifying problems with haptic interaction (formative evaluation), and

- use of the criteria to establish whether a haptic system meets requirements (summative evaluation).

Document History

ISO 9241-940
November 1, 2017
Ergonomics of human-system interaction - Part 940: Evaluation of tactile and haptic interactions
This document — describes the types of methods that can be used for the evaluation of haptic devices and of systems that include haptic devices, — specifies a procedure for the evaluation of haptic...

References

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