SNV - SN ISO 10002
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
inactive
| Organization: | SNV |
| Publication Date: | 1 July 2015 |
| Status: | inactive |
| Page Count: | 38 |
| ICS Code (Quality management and quality assurance): | 03.120.10 |
Document History
February 1, 2021
Quality management — Customer satisfaction — Guidelines for complaints handling in organizations
This document gives guidelines for the process of complaints handling related to products and services within an organization, including planning, design, development, operation, maintenance and...
SN ISO 10002
July 1, 2015
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
A description is not available for this item.