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ETSI - ES 202 975

Human Factors (HF); Requirements for relay services

active, Most Current
Organization: ETSI
Publication Date: 1 September 2015
Status: active
Page Count: 31
scope:

The present document specifies requirements for relay services provided over ICT networks. It is intended to give information suitable for incorporation into contracts between commissioning agents and relay service providers.

The present document is applicable to all kinds of relay services which enable a user with functional limitations related to hearing, vision, speech or cognitive functions, or combinations thereof, to converse with other users. The present document applies to text relay services, speech-to-speech relay services, video relay services, and captioned telephony services.

Requirements are specified for services provided on a 24/7 basis, as well as for limited-hour services.

The present document does not place requirements on network operators.

Document History

ES 202 975
September 1, 2015
Human Factors (HF); Requirements for relay services
The present document specifies requirements for relay services provided over ICT networks. It is intended to give information suitable for incorporation into contracts between commissioning agents...
July 1, 2015
Human Factors (HF); Requirements for relay services
The present document specifies requirements for relay services provided over ICT networks. It is intended to give information suitable for incorporation into contracts between commissioning agents...
October 1, 2009
Human Factors (HF); Harmonized relay services
A description is not available for this item.
July 1, 2009
Human Factors (HF); Harmonized relay services
A description is not available for this item.
November 1, 2008
Human Factors (HF); Harmonized relay services
A description is not available for this item.

References

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