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SNV - SN ISO/IEC 20000-1

Information technology - Service management - Part 1: Specification

active, Most Current
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Organization: SNV
Publication Date: 1 January 2006
Status: active
Page Count: 26
ICS Code (Other services): 03.080.99
ICS Code (Information technology (IT) in general): 35.020

Document History

February 1, 2021
Information technology — Service management — Part 1: Service management system requirements
General This document specifies requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS). The requirements specified in this...
August 1, 2011
Information technology - Service management - Part 1: Service management system requirements
General This part of ISO/IEC 20000 is a service management system (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain...
SN ISO/IEC 20000-1
January 1, 2006
Information technology - Service management - Part 1: Specification
A description is not available for this item.
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