SNV - SN ISO/IEC 20000-1
Information technology - Service management - Part 1: Specification
active, Most Current
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| Organization: | SNV |
| Publication Date: | 1 January 2006 |
| Status: | active |
| Page Count: | 26 |
| ICS Code (Other services): | 03.080.99 |
| ICS Code (Information technology (IT) in general): | 35.020 |
Document History
February 1, 2021
Information technology — Service management — Part 1: Service management system requirements
General
This document specifies requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS). The requirements specified in this...
August 1, 2011
Information technology - Service management - Part 1: Service management system requirements
General
This part of ISO/IEC 20000 is a service management system (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain...
SN ISO/IEC 20000-1
January 1, 2006
Information technology - Service management - Part 1: Specification
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