BSI - BS PD ISO/IEC TR 20000-4
Information technology - Service management Part 4: Process reference model
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| Organization: | BSI |
| Publication Date: | 31 December 2010 |
| Status: | active |
| Page Count: | 34 |
| ICS Code (Other services): | 03.080.99 |
| ICS Code (Information technology (IT) in general): | 35.020 |
Document History
BS PD ISO/IEC TR 20000-4
December 31, 2010
Information technology - Service management Part 4: Process reference model
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