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BSI - BS 8477

Code of practice for customer service

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Organization: BSI
Publication Date: 31 January 2014
Status: active
Page Count: 30
ICS Code (Other standards related to company organization and management): 03.100.99
ICS Code (Services for consumers): 03.080.30

Document History

BS 8477
January 31, 2014
Code of practice for customer service
A description is not available for this item.
BS 8477
January 31, 2014
Code of practice for customer service
A description is not available for this item.
BS 8477
April 16, 2007
Code of practice for customer service
A description is not available for this item.

References

This document references:
BS 18477 - Inclusive service provision - Requirements for identifying and responding to consumer vulnerability
Published by BSI on November 30, 2010
A description is not available for this item.
This document references:
BS ISO 10002 - Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
Published by BSI on July 31, 2018
A description is not available for this item.
This document references:
BS 10012 - Data protection - Specification for a personal information management system
Published by BSI on March 31, 2017
A description is not available for this item.
This document references:
BS ISO 14452 - Network services billing - Requirements
Published by BSI on August 31, 2012
A description is not available for this item.
This document references:
BS 8878 - Web accessibility - Code of practice
Published by BSI on November 30, 2010
A description is not available for this item.
This document references:
BS 18477 - Inclusive service provision - Requirements for identifying and responding to consumer vulnerability
Published by BSI on November 30, 2010
A description is not available for this item.
This document is referenced by:
BS ISO 23412 - Indirect, temperature-controlled refrigerated delivery services - Land transport of parcels with intermediate transfer
Published by BSI on May 31, 2020
A description is not available for this item.
This document is referenced by:
BS 10125 - Automotive services – Vehicle damage repair processes - Specification
Published by BSI on November 30, 2022
A description is not available for this item.
This document is referenced by:
BS 8543 - Complaint handling in organizations – Specification
Published by BSI on June 30, 2015
A description is not available for this item.
This document is referenced by:
BS PAS 1018 - Indirect, temperature-controlled refrigerated delivery services – Land transport of refrigerated parcels with intermediate transfer – Specification
Published by BSI on February 28, 2017
A description is not available for this item.
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