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BSI - BS 8477

Code of practice for customer service

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Organization: BSI
Publication Date: 16 April 2007
Status: inactive
Page Count: 22
ICS Code (Other standards related to company organization and management): 03.100.99

Document History

BS 8477
January 31, 2014
Code of practice for customer service
A description is not available for this item.
BS 8477
January 31, 2014
Code of practice for customer service
A description is not available for this item.
BS 8477
April 16, 2007
Code of practice for customer service
A description is not available for this item.

References

This document references:
BS EN ISO 9001 - Quality management systems - Requirements
Published by BSI on September 30, 2015
A description is not available for this item.
This document references:
BS ISO 10002 - Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
Published by BSI on July 31, 2018
A description is not available for this item.
This document is referenced by:
BS 18477 - Inclusive service provision - Requirements for identifying and responding to consumer vulnerability
Published by BSI on November 30, 2010
A description is not available for this item.
This document is referenced by:
BS BIP 2189 - Quality Service, Competitive Business. Setting the standard in customer service
Published by BSI on April 14, 2010
A description is not available for this item.
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