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BSI - BS BIP 2189

Quality Service, Competitive Business. Setting the standard in customer service

active, Most Current
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Organization: BSI
Publication Date: 14 April 2010
Status: active
ICS Code (Quality management and quality assurance): 03.120.10

Document History

BS BIP 2189
April 14, 2010
Quality Service, Competitive Business. Setting the standard in customer service
A description is not available for this item.

References

This document references:
BS ISO/IEC 20000-2 - Information technology - Service management Part 2: Guidance on the application of service management systems
Published by BSI on August 31, 2019
A description is not available for this item.
This document references:
BS BIP 0050 - Data Protection Pocket Guide. Essential Facts at Your Fingertips, Second Edition
Published by BSI on July 30, 2009
This guide provides basic practical advice on data protection for small and medium sized businesses. It is also a useful quick reference for managers and executives who are responsible for data...
This document references:
BS 8477 - Code of practice for customer service
Published by BSI on January 31, 2014
A description is not available for this item.
This document references:
BS ISO 10002 - Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
Published by BSI on July 31, 2018
A description is not available for this item.
This document references:
BS ISO 10006 - Quality management — Guidelines for quality management in projects
Published by BSI on December 31, 2017
A description is not available for this item.
This document references:
BS ISO/IEC 20000-2 - Information technology - Service management Part 2: Guidance on the application of service management systems
Published by BSI on August 31, 2019
A description is not available for this item.
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