scope:

This business process specifies the process to:

a) use best practicable means (BPM) to control and minimise noise and vibration impacts on third parties;

NOTE 1 : Further information on BPM can be found on NR/GN/ESD25 available on Safety Central.

b) use Section 61 Consent application to develop or meet a Code of Practice agreed with a Local Authority;

c) deal with noise and vibration complaints, Orders and Summons.

The process applies to any activity carried out by Network Rail or its contractors that might create noise and vibration impacts and has the potential to cause a nuisance to sensitive third party receptors, e.g. housing, schools, hospitals etc.

Other than complaints handling, this business process does not apply to:

a) the control of noise and vibration impacts arising from the operation of the railway;

NOTE 2: This means arising directly from the running of rolling stock on Network Rail infrastructure, or ancillary plant/equipment.

b) occupational noise exposure;

NOTE 3: This is covered by the Control of Noise at Work Regulations 2005.

c) the statutory duty on Network Rail as the responsible authority to apply the provisions of the Noise Insulation (Railways and Other Guided Transport Systems) Regulations, 1996 where new or additional track is introduced.

NOTE 4: Such matters should be considered during the design stage of any enhancement scheme.

Purpose

This business process identifies how to design out noise and vibration impacts in the design process, as well as, how to plan and manage these to minimise noise and vibration risks, as well as statutory nuisance complaints.

This business process also outlines how to manage stakeholders and respond to complaints to facilitate our relationships with our stakeholders.