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BSI - BS ISO/IEC 20000-10 - TC

Tracked Changes (Redline) - Information technology - Service management Part 10: Concepts and vocabulary

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Organization: BSI
Publication Date: 26 February 2020
Status: active
Page Count: 98
ICS Code (Other services): 03.080.99
ICS Code (Information technology (IT) in general): 35.020

Document History

BS ISO/IEC 20000-10 - TC
February 26, 2020
Tracked Changes (Redline) - Information technology - Service management Part 10: Concepts and vocabulary
A description is not available for this item.

References

This document references:
ISO/IEC 27000 - Information technology - Security techniques - Information security management systems - Overview and vocabulary
Published by ISO on February 1, 2018
This document provides the overview of information security management systems (ISMS). It also provides terms and definitions commonly used in the ISMS family of standards. This document is...
This document references:
ISO/IEC 27001 - Information technology - Security techniques - Information security management systems - Requirements
Published by ISO on October 1, 2013
This International Standard specifies the requirements for establishing, implementing, maintain and continually improving an information security management system within the context of the...
This document references:
ISO/IEC 27013 - Information technology - Security techniques - Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1
Published by ISO on December 1, 2015
This International Standard provides guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 for those organizations that are intending to either a) implement ISO/IEC 27001...
This document references:
ISO/IEC 30105-2 - Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 2: Process assessment model (PAM)
Published by ISO on November 15, 2016
ISO/IEC 30105 specifies the lifecycle process requirements performed by the IT enabled business process outsourcing service provider for the outsourced business processes. It defines the processes to...
This document references:
ISO/IEC TR 20000-11 - Information technology - Service management - Part 11: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL
Published by ISO on December 15, 2015
This part of ISO/IEC 20000 is a Technical Report that provides guidance on the relationship between ISO/IEC 20000–1:2011 and a commonly used service management framework, ITIL. It can be used by any...
This document references:
ISO/IEC TR 20000-11 - Information technology - Service management - Part 11: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL
Published by ISO on December 15, 2015
This part of ISO/IEC 20000 is a Technical Report that provides guidance on the relationship between ISO/IEC 20000–1:2011 and a commonly used service management framework, ITIL. It can be used by any...
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