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BSI - BS ISO/IEC 20000-10 - TC

Tracked Changes (Redline) - Information technology - Service management Part 10: Concepts and vocabulary

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Organization: BSI
Publication Date: 26 February 2020
Status: active
Page Count: 98
ICS Code (Other services): 03.080.99
ICS Code (Information technology (IT) in general): 35.020
scope:

This document describes the core concepts of ISO/IEC 20000 (all parts), identifying how the different parts support ISO/IEC 20000-1:2018 as well as the relationships between ISO/IEC 20000‑1 and other International Standards and Technical Reports. This part of document also includes the terminology used in all parts of ISO/IEC 20000, so that organizations and individuals can interpret the concepts correctly.

This document can be used by:

a) organizations seeking to understand the terms and definitions to support the us of ISO/IEC 20000 (all parts);

b) organizations looking for guidance on how to use the different parts of ISO/IEC 20000 to achieve their goal;

c) organizations that wish to understand how ISO/IEC 20000 (all parts) can be used in combination with other International Standards

d) practitioners, auditors and other parties who wish to gain an understandingof ISO/IEC 20000 (all parts).

Document History

BS ISO/IEC 20000-10 - TC
February 26, 2020
Tracked Changes (Redline) - Information technology - Service management Part 10: Concepts and vocabulary
This document describes the core concepts of ISO/IEC 20000 (all parts), identifying how the different parts support ISO/IEC 20000-1:2018 as well as the relationships between ISO/IEC 20000‑1 and other...

References

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