ISO - TS 24082
Service excellence — Designing excellent service to achieve outstanding customer experiences
active, Most Current
| Organization: | ISO |
| Publication Date: | 1 June 2021 |
| Status: | active |
| Page Count: | 34 |
| ICS Code (Services in general): | 03.080.01 |
scope:
This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.
Document History
TS 24082
June 1, 2021
Service excellence — Designing excellent service to achieve outstanding customer experiences
This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial...