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BSI - BS ISO/IEC 19086-1

Information technology - Cloud computing - Service level agreement (SLA) framework Part 1: Overview and concepts

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Organization: BSI
Publication Date: 30 September 2016
Status: active
Page Count: 48
ICS Code (Information technology (IT) in general): 35.020
ICS Code (Cloud computing): 35.210

Document History

BS ISO/IEC 19086-1
September 30, 2016
Information technology - Cloud computing - Service level agreement (SLA) framework Part 1: Overview and concepts
A description is not available for this item.

References

This document references:
ISO/IEC 40500 - Information technology - W3C Web Content Accessibility Guidelines (WCAG) 2.0
Published by ISO on October 15, 2012
A description is not available for this item.
This document references:
ISO/IEC 29151 - Information technology - Security techniques - Code of practice for personally identifiable information protection
Published by ISO on August 1, 2017
This Recommendation | International Standard establishes control objectives, controls and guidelines for implementing controls, to meet the requirements identified by a risk and impact assessment...
This document references:
ISO/IEC 27040 - Information technology — Security techniques — Storage security
Published by ISO on January 1, 2024
This document provides detailed technical requirements and guidance on how organizations can achieve an appropriate level of risk mitigation by employing a well-proven and consistent approach to the...
This document references:
ISO/IEC 19086-3 - Information technology - Cloud computing - Service level agreement (SLA) framework - Part 3: Core conformance requirements
Published by ISO on July 1, 2017
This document specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086-1 and guidance on the core conformance requirements. This...
This document references:
ISO/IEC 27017 - Information technology - Security techniques - Code of practice for information security controls based on ISO/IEC 27002 for cloud services
Published by ISO on December 15, 2015
This Recommendation | International Standard gives guidelines for information security controls applicable to the provision and use of cloud services by providing: – additional implementation...
This document references:
ISO/IEC 19086-3 - Information technology - Cloud computing - Service level agreement (SLA) framework - Part 3: Core conformance requirements
Published by ISO on July 1, 2017
This document specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086-1 and guidance on the core conformance requirements. This...
This document references:
ISO/IEC 29151 - Information technology - Security techniques - Code of practice for personally identifiable information protection
Published by ISO on August 1, 2017
This Recommendation | International Standard establishes control objectives, controls and guidelines for implementing controls, to meet the requirements identified by a risk and impact assessment...
This document references:
ISO/IEC 40500 - Information technology - W3C Web Content Accessibility Guidelines (WCAG) 2.0
Published by ISO on October 15, 2012
A description is not available for this item.
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