DSF/FPREN ISO 9241-11
Ergonomics of human-system interaction – Part 11: Usability: Definitions and concepts (ISO/FDIS 9241-11:2017)
| Organization: | DS |
| Status: | active |
| Page Count: | 38 |
| ICS Code (IT terminal and other peripheral equipment): | 35.180 |
| ICS Code (Software): | 35.080 |
| ICS Code (Ergonomics): | 13.180 |
scope:
This part of ISO 9241: • explains the concept of usability as an outcome of interaction; • identifies the fundamentals of usability; • provides a framework that can be used for understanding and applying usability; • provides definitions; and • explains the relationship of usability to other concepts. Specific methods for the application and evaluation of usability are not described or recommended. NOTE 1 - Guidance on applying these definitions and concepts can be found in other parts of ISO 9241 and other International Standards. The concept of usability as described in ISO 9241-11 can be used in situations where a user interacts with a system (including a built environment), product or service or its output(s). NOTE 2 - In ISO 9241-11 the phrase "system, product or service" refers to the identified object of interest for usability (see 6.1).
Document History
