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DIN ISO 10003

Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations (ISO 10003:2007); Text in German, English and French

inactive
Organization: DIN
Publication Date: 1 July 2008
Status: inactive
Page Count: 61
ICS Code (Quality management and quality assurance): 03.120.10

Document History

DIN ISO 10003
July 1, 2019
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations (ISO 10003:2018)
A description is not available for this item.
DIN ISO 10003
July 1, 2017
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations (ISO/DIS 10003:2017); Text in German and English
A description is not available for this item.
DIN ISO 10003
July 1, 2008
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations (ISO 10003:2007); Text in German, English and French
A description is not available for this item.
DIN ISO 10003
October 1, 2006
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations (ISO/DIS 10003:2006); Text in German and English
A description is not available for this item.

References

This document is referenced by:
DIN EN 15224 - Quality management systems - EN ISO 9001:2015 for healthcare
Published by DIN on May 1, 2017
This international standard specifies requirements for a quality management system when a healthcare organization: a) needs to demonstrate its ability to consistently provide healthcare product or...
This document is referenced by:
DIN EN ISO 18295-2 - Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017)
Published by DIN on October 1, 2017
This document specifies requirements for organizations using the services of customer contact centres (CCC). It aims to ensure that customer expectations are consistently met through the provision...
This document is referenced by:
DIN EN ISO 18295-2 - Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017); German version EN ISO 18295-2:2017
Published by DIN on October 1, 2017
Dieses Dokument legt Anforderungen für Organisationen fest, die Dienstleistungen von Kundenkontaktzentren (CCC) nutzen. Es zielt darauf ab, sicherzustellen, dass Kundenerwartungen durch die...
This document is referenced by:
DIN EN ISO 15378 - Primary packaging materials for medicinal products - Particular requirements for the application of ISO 9001:2015, with reference to good manufacturing practice (GMP) (ISO 15378:2017)
Published by DIN on April 1, 2018
This International Standard specifies requirements for a quality management system when an organization: a) needs to demonstrate its ability to consistently provide products and services that meet...
This document is referenced by:
DIN EN ISO 15378 - Primaerpackmittel fuer Arzneimittel - Besondere Anforderungen fuer die Anwendung von ISO 9001:2015 entsprechend der Guten Herstellungspraxis (GMP) (ISO 15378:2017); Deutsche Fassung EN ISO 15378:2017
Published by DIN on April 1, 2018
Diese Internationale Norm legt Anforderungen an ein Qualitätsmanagementsystem fest, wenn eine Organisation a) ihre Fähigkeit darlegen muss, beständig Produkte und Dienstleistungen bereitstellen zu...
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