LUL - 1-218
Universal Human Computer Interaction
|Publication Date:||1 October 2007|
This Standard applies to all computer systems operated by London Underground staff, where HCI impacts directly on the operation of the London Underground. Back-up operational equipment with HCI and information systems installed in the operational environment are also included.
It shall apply to all simulation equipment with HCI that is used to mimic the operation of the London Underground for staff training purposes.
It shall apply to all equipment with HCI used directly by customers.
This standard does not define requirements for computer system hardware or software engineering aspects of HCI.
The standard does not address wider factors that affect HCI: work environment, workstation design, training and operating procedures.
The standard shall be used in conjunction with 1-217 ('Integration of human factors into system development').
This standard mandates the use of BS ISO 9241 parts 10 and 12 to 17 for the development and modification of computer systems involving HCI.
This standard mandates the use of EEMUA 191 for the development and modification of alarms for computer systems with user interfaces.
This standard replaces 2-01018-004 A1. The Standard has been re formatted and renumbered. There were no technical changes.
The purpose of this standard is to define, for all projects that involve computer systems with user interfaces, requirements for the development and modification of Human Computer Interaction (HCI).
The standard presents general principles for the design of a dialogue between user and computer system, and is applicable to the modification of existing computer systems with re-designed user interfaces and the design of future computer systems with user interfaces.
Safety is the primary objective of the design principles defined in this standard. Appropriate application of this standard, based on nationally recognised standards, will ensure that competent operational staff can perform adequately in normal, abnormal, degraded and emergency operating conditions.
Compliance with the requirements of this standard will minimise the potential for human error in HCI by matching task, user, and computer system characteristics.
Appropriate application of this standard will support the controlled introduction or change of computer systems involving HCI and contribute to the necessary assurance that any associated risks are as low as reasonably practicable.