IPTV Ordering Framework
|Publication Date:||1 January 2010|
The scope of this document is restricted to ordering functionality needed by an IPTV Service Provider to create, sell, and maintain IPTV services. This includes consideration of internal processes such as order capture; configuring the products and services within the order; decomposing the order for provisioning activities; and monitoring the activation, fulfillment, and billing notification processes. As specified in , order management applications typically serve all the customer sales channels, including call center, retail, self service, dealers, affiliates, etc.
The IPTV services, architecture, and logical domains identified in  are within the scope of this ordering document. The primary focus of the ordering functions covered is in support of IPTV services for the TV and mobile screens.
Section 4 describes various types of ordering functions and uses scenarios to identify external interfaces of possible commercial importance. The external ordering functions covered in Section 4 include:
♦ Customer ordering;
♦ IPTV Service Provider ordering of content;
♦ Advertiser ordering of ad slots; and
♦ IPTV Service Provider ordering of network facilities.
The ATIS CIO Council IPTV Working Group identified a need for the definition of a generic Ordering Framework and APIs to improve efficiency of IPTV support systems and operations, and encourage vendors to introduce standard solutions .
This document addresses this need by:
♦ Describing the various ordering functions from an IPTV Service Provider perspective.
♦ Identifying interfaces between domains (Consumer, Service Provider, Network Provider, and Content Provider) that are likely to be of commercial importance.
♦ Describing some current process models and methodologies being utilized in the industry for business to business interfaces, and recommending a solution for future development of the APIs.
Separate document(s) will specify requirements, information models, and interface specifications for selected ordering APIs.