scope:

OVERVIEW

This overview describes the various ordering forms used for the purpose of requesting local service. These instructions are equally applicable to manual (paper) and mechanized (electronic) forms of local service ordering by the customer when placing an order for service under the various provider's tariffs/contracts/agreements.

Many fields within the LSOG are applied on the same basis in both Canada and the United States.

In Canada, the geographical equivalent of the state is known as a province. In cases where there is a geographic reference, "state/province" will be indicated in the field definition where applicable.

The concept of LATA does not exist in Canada. Therefore, for fields where a reference is made to state in association with LATA, there will be no reference to "province" in the definition.

In addition, Canadian providers are regulated at the federal level. Therefore, the fields where a reference is made to state in association with regulatory issues or requirements, there will be no reference to "province" in the definition.