DIN ISO 10002

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004 + Cor. 1:2009)

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Organization: DIN
Publication Date: 1 May 2010
Status: active
Page Count: 72
ICS Code (Quality management and quality assurance): 03.120.10

Document History

July 1, 2017
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO/DIS 10002:2017); Text in German and English
A description is not available for this item.
DIN ISO 10002
May 1, 2010
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004 + Cor. 1:2009)
A description is not available for this item.
April 1, 2005
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004)
A description is not available for this item.

References

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