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BSI - BS ISO/IEC 19086-2

Cloud computing — Service level agreement (SLA) framework Part 2: Metric model

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Organization: BSI
Publication Date: 31 December 2018
Status: active
Page Count: 48
ICS Code (Cloud computing): 35.210

Document History

BS ISO/IEC 19086-2
December 31, 2018
Cloud computing — Service level agreement (SLA) framework Part 2: Metric model
A description is not available for this item.
BS ISO/IEC 19086-2 + A1
December 31, 2018
Cloud computing — Service level agreement (SLA) framework Part 2: Metric model
A description is not available for this item.

References

This document references:
ISO/IEC 17788 - Information technology - Cloud computing - Overview and vocabulary
Published by ISO on October 15, 2014
This Recommendation | International Standard provides an overview of cloud computing along with a set of terms and definitions. It is a terminology foundation for cloud computing standards. This...
This document references:
ISO/IEC 19086-3 - Information technology - Cloud computing - Service level agreement (SLA) framework - Part 3: Core conformance requirements
Published by ISO on July 1, 2017
This document specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086-1 and guidance on the core conformance requirements. This...
This document references:
ISO/IEC 17789 - Information technology - Cloud computing - Reference architecture
Published by ISO on October 15, 2014
This Recommendation | International Standard specifies the cloud computing reference architecture (CCRA). The reference architecture includes the cloud computing roles, cloud computing activities,...
This document references:
ISO/IEC 19086-1 - Information technology - Cloud computing - Service level agreement (SLA) framework - Part 1: Overview and concepts
Published by ISO on September 15, 2016
This document seeks to establish a set of common cloud SLA building blocks (concepts, terms, This document specifies a) an overview of cloud SLAs, b) identification of the relationship between the...
This document references:
ISO/IEC 19086-4 - Cloud computing — Service level agreement (SLA) framework — Part 4: Components of security and of protection of PII
Published by ISO on January 1, 2019
This document specifies security and protection of personally identifiable information components, SLOs and SQOs for cloud service level agreements (cloud SLA) including requirements and guidance....
This document references:
ISO/IEC 19501 - Information technology Open Distributed Processing Unified Modeling Language (UML) Version 1.4.2
Published by ISO on April 1, 2005
This standard specifies the Unified Modeling Language (UML) with the objective of providing system architects working on object analysis and design with one consistent language for specifying,...
This document references:
ISO/IEC/IEEE 15939 - Systems and software engineering - Measurement process
Published by ISO on May 1, 2017
This document establishes a common process and framework for measurement of systems and software. It defines a process and associated terminology from an engineering viewpoint. The process can be...
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