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AENOR - UNE-ISO 10002

Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations

active, Most Current
Organization: AENOR
Publication Date: 10 October 2018
Status: active
Page Count: 76
ICS Code (Quality management and quality assurance): 03.120.10

Document History

UNE-ISO 10002
October 10, 2018
Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations
A description is not available for this item.
May 6, 2015
Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations
A description is not available for this item.
September 10, 2004
Quality management. Customer satisfaction. Guidelines for complaints handling in organizations
A description is not available for this item.
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