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BSI - BS ISO/IEC 30105-4

Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Part 4: Key concepts

active, Most Current
Organization: BSI
Publication Date: 30 November 2022
Status: active
Page Count: 30
ICS Code (Information technology (IT) in general): 35.020

Document History

BS ISO/IEC 30105-4
November 30, 2022
Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Part 4: Key concepts
A description is not available for this item.
BS ISO/IEC 30105-4
November 30, 2016
Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 4: Terms and concepts
A description is not available for this item.

References

This document references:
ISO 37500 - Guidance on outsourcing
Published by ISO on November 1, 2014
This International Standard covers the main phases, processes and governance aspects of outsourcing, independent of size and sectors of industry and commerce. It is intended to provide a good...
This document references:
ISO/IEC 33001 - Information technology - Process assessment - Concepts and terminology
Published by ISO on March 1, 2015
This International Standard provides a repository for key terminology relating to process assessment. It gives overall information on the concepts of process assessment, the application of process...
This document references:
ISO/IEC 33002 - Information technology - Process assessment - Requirements for performing process assessment
Published by ISO on March 1, 2015
This International Standard defines the minimum set of requirements for performing an assessment that will ensure assessment results are objective, consistent, repeatable, and representative of the...
This document references:
ISO/IEC 33004 - Information technology - Process assessment - Requirements for process reference, process assessment and maturity models
Published by ISO on March 1, 2015
This International Standard sets out the requirements for process reference models, process assessment models, and maturity models. The requirements defined in this International Standard form a...
This document references:
ISO/IEC 30105-1 - Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 1: Process reference model (PRM)
Published by ISO on November 15, 2016
ISO/IEC 30105 specifies the lifecycle process requirements performed by the IT-enabled business process outsourcing service provider for the outsourced business processes. It defines the processes to...
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