scope:

This document applies to all employees working for Transport for London (TfL) and its subsidiary companies.

Our responsibility to provide a safe working environment also extends to our volunteers and contractors (including sub-contractors, suppliers, agency workers and other individuals carrying out work on behalf of TfL). While some support measures will only be available to TfL employees, TfL will work with affected employees and their employers to keep them safe in TfL's workplace and signpost them to support.

Purpose

The purpose of this document is to provide guidance for line managers and colleagues who either suspect, or have been informed that, a colleague is experiencing abuse.