scope:

This standard applies to systems operated by LU Users (Operations and Maintainers and Customers) and the related procedures, tasks and environments. This includes, however is not limited to, areas such as service control, station control and train operation, depot operation, maintenance, and customer flow.

It is to be used by those delivering modified and new technology to LU. This includes LU staff with responsibility for engineering, staff selection and training, the development of operations and maintenance rules and procedures, and supplier organisations and related staff.

Note: The standard is not restricted to use by HF specialists, however its application must be overseen and approved by those individuals who are accredited to deliver HF engineering for and to London Underground. Successful execution of the standard's requirements can only be achieved through the efficient application of HF methods and techniques.

Purpose

The purpose of this standard is to define the Human Factors (HF) integration processes to be applied to all services and works carried out for London Underground (LU).