NR - RT/E/S/30024 ISSUE 3
Fault Priority and Response Times for Operational Telecommunications Services (aka NR/SP/TEL/30024)
| Organization: | NR |
| Publication Date: | 1 June 2005 |
| Status: | inactive |
| Page Count: | 14 |
scope:
This specification details the minimum service levels to be applied to those categories of operational telecommunications equipment owned by Network Rail and set out in Appendix A.
It shall also be applied to service level agreements for the provision of telecoms circuits and services supporting operational telecommunications equipment.
Purpose
This specification defines the fault priority and associated response and target corrective action times which shall be applied as a minimum requirement for operational telecommunication services.
Document History