Standard: ISO 10004
QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR MONITORING AND MEASURING
This standard is available for individual purchase.
IHS Standards Expert subscription, simplifies and expedites the process for finding and managing standards by giving you access to standards from over 370 standards developing organizations (SDOs).FEATURES & BENEFITS
- Maximize product development and R&D with direct access to over 1.6 million standards
- Discover new markets: Identify unmet needs and discover next-generation technologies
- Improve quality by leveraging consistent standards to meet customer and market requirements
- Minimize risk: Mitigate liability and better understand compliance regulations
- Boost efficiency: Speed up research, capture and reuse expertise
HOW TO SUBSCRIBE
This International Standard provides guidance in defining and implementing processes to monitor and measure customer satisfaction.
This International Standard is intended for use by organizational regardless of type, size or product provided. The focus of this International Standard is no customer external to the organization.
|Organization:||International Organization for Standardization|
|Document Number:||iso 10004|
|Most Recent Revision:||YES|
This Standard References
Showing 8 of 8.