CSA - PLUS 9001-01
ISO 9000 Essentials a Practical Handbook for Implementing the ISO 9000 Standards
|Publication Date:||1 April 2001|
The ISO 9000:2000 family of Standards was developed to assist organizations, of all types and sizes, to implement and operate an effective quality management system (QMS). It is made up of four core standards:
a) ISO 9000:2000, entitled Fundamentals and Vocabulary, describes the fundamentals of a QMS and specifies the terminology for a QMS. It was developed on the basis of previous standards: ISO 8402:1994, Vocabulary, and ISO 9000-1:1994, Selection and Use.
b) ISO 9001:2000 specifies requirements for a QMS where an organization needs to demonstrate its ability to provide products that meet customer requirements and applicable regulatory requirements and aims to enhance customer satisfaction. The three quality assurance requirement standards ISO 9001:1994, ISO 9002:1994, and ISO 9003:1994 are replaced by a single quality management system requirement standard, ISO 9001:2000.
c) ISO 9004:2000, QMS, Guidelines for performance improvement, which replaces ISO 9004-1:1994, provides guidelines for both the effectiveness and efficiency of the QMS. The aim of this standard is the improvement of the performance of an organization and the satisfaction of customers and other interested parties. ISO 9004:2000, although considerably rewritten, was developed using the format and structure of ISO 9001:2000.
d) ISO 19011:2002 provides guidance on auditing quality and environmental management systems, and is presently being jointly developed by both ISO/TC 176 and ISO/TC 207. The ISO/TC 207 is responsible for the ISO 14000 family of environmental management standards. The first version is expected to be published in 2002 as ISO 19011, and will replace not only ISO 10011 Parts 1, 2, and 3, used for QMS auditing, but also the equivalent standards in the 14000 family, namely ISO 14010, ISO 14011, and ISO 14012, used for EMS auditing.
Together the four ISO 9000 form a coherent set of QMS standards facilitating mutual understanding in national and international trade. Their relation to the 1994 edition of the 9000 family of standards is illustrated in Figure 1