scope:

PURPOSE

This document establishes the Marshall Space Flight Center (MSFC) policy, responsibilities, and procedures for control of nonconforming products at MSFC for activities that fall within the scope as defined by MPD 1280.1 and as defined by P.2. The purpose is to provide a system for documenting and dispositioning nonconforming products and to prevent unintended use or installation at MSFC to ensure safe products. This process also applies to items delivered to the customer that are determined to be nonconforming after delivery or delivered items returned by the customer due to a failure.

APPLICABILITY

a. This Marshall Procedural Requirements (MPR) is limited to documenting and resolving nonconformances for the following:

(1) Items that are released into the MSFC Integrated Configuration Management System (ICMS).

(2) Other hardware/software that has not been released into the MSFC ICMS, but designated by project management, the Lead Systems Engineer, Chief Engineer or the Director, Engineering Directorate (ED). This excludes software undergoing verification and validation testing. Problems encountered during software verification and validation testing shall be documented and tracked per the software developer's problem reporting system as documented in the software development plan. Software Assurance personnel shall assure that software problems are properly documented and tracked to closure per QD-QE-012, Software Quality Assurance Support to Formal Software Testing.

(3) Purchased items found to be nonconforming at MSFC receiving inspection and are accepted by the Contracting Officer (CO).

(4) Discrepancy Records (DR) shall not be used to document test facility hardware failures but they may be addressed on Test Discrepancy Records (TDR) when their failure adversely affects testing and/or hardware damage resulting from test facility failure (reference paragraph 3.3).

(5) TDRs shall be initiated to document anomalies or failures or damage associated with Customer Supplied Product (CSP) at MSFC.

b. During receiving inspection at MSFC, nonconforming products detected shall be documented using the Procurement Discrepancy Tracking System database referenced in MWI 5100.1. The Safety and Mission Assurance (S&MA) Directorate shall verify that purchased articles and materials meet minimum and specified quality requirements.

c. When a product is accepted "as is" by the CO, a DR (MSFC Form 460) shall be generated by S&MA in accordance with this procedure. Corrective action shall be conducted in accordance with MPR 1280.4.

d. Equipment or property damage greater than $1,000 is reported and investigated per MWI 8621.1.