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BSI - BS ISO/IEC 20000-5

Information technology - Service management Part 5: Implementation guidance for ISO/IEC 20000-1

active, Most Current
Organization: BSI
Publication Date: 31 March 2022
Status: active
Page Count: 42
ICS Code (Other services): 03.080.99
ICS Code (Information technology (IT) in general): 35.020

Document History

BS ISO/IEC 20000-5
March 31, 2022
Information technology - Service management Part 5: Implementation guidance for ISO/IEC 20000-1
A description is not available for this item.
BS PD ISO/IEC TR 20000-5
November 30, 2013
Information technology - Service management Part 5: Exemplar implementation plan for ISO/IEC 20000-1
A description is not available for this item.
BS PD ISO/IEC TR 20000-5
May 31, 2010
Information technology - Service management Part 5: Exemplar implementation plan for ISO/IEC 20000-1
A description is not available for this item.

References

This document references:
ISO 37500 - Guidance on outsourcing
Published by ISO on November 1, 2014
This International Standard covers the main phases, processes and governance aspects of outsourcing, independent of size and sectors of industry and commerce. It is intended to provide a good...
This document references:
ISO/IEC 20000-6 - Information technology - Service management - Part 6: Requirements for bodies providing audit and certification of service management systems
Published by ISO on June 1, 2017
This document specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000-1. It does not change the requirements...
This document references:
ISO/IEC 27013 - Information technology - Security techniques - Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1
Published by ISO on December 1, 2015
This International Standard provides guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 for those organizations that are intending to either a) implement ISO/IEC 27001...
This document references:
ISO/IEC TR 20000-7 - Information technology — Service management — Part 7: Guidance on the integration and correlation of ISO/IEC 20000-1:2018 to ISO 9001:2015 and ISO/IEC 27001:2013
Published by ISO on July 1, 2019
This document provides guidance on the integrated implementation of a service management system (SMS) as specified in ISO/IEC 20000-1 with a quality management system (QMS) as specified in ISO 9001...
This document references:
ISO/IEC TR 29110-1 - Systems and software engineering - Lifecycle profiles for Very Small Entities (VSEs) - Part 1: Overview
Published by ISO on June 15, 2016
Fields of application This part of ISO/IEC 29110 introduces the major concepts required to understand and use the ISO/IEC 29110 series. It introduces the characteristics and requirements of a VSE and...
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