scope:

This business process applies to Network Operations staff who:

a) work on the railway infrastructure to carry out inspection, maintenance, renewal or enhancement activities, and members of their teams;

b) supervise and manage staff in a) at all levels in the organisation;

c) provide support activities (for example planning, resourcing, administration, safety, health, welfare and environment advice) to enable the work by staff in a) to take place; and

d) employing managers of contracts administered by or for Network Operations which involve work on the railway infrastructure.

It also applies to staff in other functions who have defined accountabilities in this business process (for example involved in contracts and procurement) and to other groups who operate under this process (for example a group in Route services delivering direct works on the infrastructure).

The business process specifically covers two processes:

1. a period safety brief to cascade key safety messages and information; and

2. a quarterly standards and controls awareness briefing process to brief changes to standards and controls.

It is not intended to be used for the management of day-to-day correspondence or other ad hoc documents.

This business process does not cover the requirements for Technical Briefing. They are set out in NR/L2/EBM/STP001.

General requirements for safety management of contractors are provided in NR/L3/MTC/SE0212. The key role which is accountable under that standard is the Employing Manager. NR/L3/MTC/SE0212 does not cover general briefing requirements which are included in this standard.

Purpose

This business process describes the communication process for the briefing of general, safety and technical information to:

a) staff employed in Network Rail's Network Operations within the scope of this business process; and

b) its infrastructure contractors employed in contracts administered in Network Operations.

This business process is designed to achieve a thorough and consistent approach to briefing to mitigate the risk of staff (including contractors) not being made aware of key safety messages and changes to standards and controls.