scope:

This Guidance applies to all Service Control employees including service operator and line information specialists.

The guidance provides a range of options for Service Control to support Train Operators in responding to an "Active Shooter" incident taking place on board a London Underground train.

Purpose

The following guidance has been developed by Government, British Transport Police (BTP) and the UK rail industry to assist London Underground employees in responding to an "Active Shooter" incident.

An "Active Shooter" incident is defined as an attack consisting of one or more people using firearms, with the intention of causing mass casualties.

Employee responsibilities

Service Control employees should take note of the guidance and understand the response options available to them should an "Active Shooter" incident occur on a London Underground train.

Management responsibilities for those who train, employ or supervise Service Control staff

As a manager or supervisor, it is your responsibility to ensure that the information contained within this guidance note is made available to all your relevant employees, and that they fully understand what is expected of them in these circumstances.

All relevant employees should be refreshed and exercised at regular intervals on this guidance, in order to maintain their understanding and familiarity of it.

The exercising and familiarisation can be done at a local level or in conjunction with Skills Development during Continued Development Programme (CDP), and other learning interventions.