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BSI - BS PD ISO/IEC TR 20000-3

Information technology - Service management Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1

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Organization: BSI
Publication Date: 31 October 2009
Status: inactive
Page Count: 36
ICS Code (Other services): 03.080.99
ICS Code (Other standards related to company organization and management): 03.100.99
ICS Code (Information technology (IT) in general): 35.020

Document History

BS ISO/IEC 20000-3
August 31, 2019
Information technology - Service management Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
A description is not available for this item.
BS ISO/IEC 20000-3
November 30, 2012
Information technology - Service management Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
A description is not available for this item.
BS PD ISO/IEC TR 20000-3
October 31, 2009
Information technology - Service management Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
A description is not available for this item.

References

This document references:
ISO/IEC 15504-5 - Information technology - Process assessment - Part 5: An exemplar software life cycle process assessment model
Published by ISO on February 1, 2012
This informative part of ISO/IEC 15504: — defines an exemplar Process Assessment Model that meets the requirements of ISO/IEC 15504-2 and that supports the performance of an assessment by providing...
This document references:
ISO/IEC 17011 - Conformity assessment - Requirements for accreditation bodies accrediting conformity assessment bodies
Published by ISO on November 1, 2017
This document specifies requirements for the competence, consistent operation and impartiality of accreditation bodies assessing and accrediting conformity assessment bodies. NOTE In the context of...
This document references:
ISO 19011 - Guidelines for auditing management systems
Published by ISO on July 1, 2018
This document provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, as well as guidance on the...
This document references:
ISO/IEC 20000-1 - Information technology - Service management - Part 1: Service management system requirements
Published by ISO on September 1, 2018
General This document specifies requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS). The requirements specified in this...
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