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BSI - BS ISO/IEC 20000-3

Information technology - Service management Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1

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Organization: BSI
Publication Date: 30 November 2012
Status: inactive
Page Count: 38
ICS Code (Other services): 03.080.99
ICS Code (Information technology (IT) in general): 35.020

Document History

BS ISO/IEC 20000-3
August 31, 2019
Information technology - Service management Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
A description is not available for this item.
BS ISO/IEC 20000-3
November 30, 2012
Information technology - Service management Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
A description is not available for this item.
BS PD ISO/IEC TR 20000-3
October 31, 2009
Information technology - Service management Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
A description is not available for this item.

References

This document references:
ISO/IEC 17000 - Conformity assessment — Vocabulary and general principles
Published by ISO on May 1, 2020
This document specifies general terms and definitions relating to conformity assessment (including the accreditation of conformity assessment bodies) and to the use of conformity assessment to...
This document references:
ISO/IEC TR 20000-5 - Information technology - Service management - Part 5: Exemplar implementation plan for ISO/IEC 20000-1
Published by ISO on November 1, 2013
This part of ISO/IEC 20000 provides guidance for an approach to implement an SMS that can fulfil the requirements specified in ISO/IEC 20000‑1:2011. This part of ISO/IEC 20000 illustrates a generic,...
This document references:
ISO/IEC TS 15504-8 - Information technology - Process assessment - Part 8: An exemplar process assessment model for IT service management
Published by ISO on September 15, 2012
This part of ISO/IEC 15504: - defines an exemplar PAM that meets the requirements of ISO/IEC 15504-2 and that supports the performance of an assessment by providing indicators for guidance on the...
This document is referenced by:
BS ISO/IEC 27013 - Information security, cybersecurity and privacy protection - Guidance on the integrated implementation of ISO/ IEC 27001 and ISO/IEC 20000-1
Published by BSI on November 30, 2021
A description is not available for this item.
This document is referenced by:
BS 10012 - Data protection - Specification for a personal information management system
Published by BSI on March 31, 2017
A description is not available for this item.
This document is referenced by:
BS ISO/IEC 20000-1 - Information technology - Service management Part 1: Service management system requirements
Published by BSI on September 30, 2018
A description is not available for this item.
This document is referenced by:
IEEE 15289 - Systems and software engineering - Content of life-cycle information items (documentation)
Published by IEEE on July 1, 2019
This document specifies the purpose and content of all identified systems and software life‐cycle and service management information items (documentation). The information item contents are defined...
This document is referenced by:
BS ISO/IEC 20000-2 - Information technology - Service management Part 2: Guidance on the application of service management systems
Published by BSI on August 31, 2019
A description is not available for this item.
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