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BSI - BS ISO/IEC 20000-3

Information technology - Service management Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1

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Organization: BSI
Publication Date: 31 August 2019
Status: active
Page Count: 38
ICS Code (Other services): 03.080.99
ICS Code (Information technology (IT) in general): 35.020

Document History

BS ISO/IEC 20000-3
August 31, 2019
Information technology - Service management Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
A description is not available for this item.
BS ISO/IEC 20000-3
November 30, 2012
Information technology - Service management Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
A description is not available for this item.
BS PD ISO/IEC TR 20000-3
October 31, 2009
Information technology - Service management Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
A description is not available for this item.

References

This document references:
ISO/IEC 17050-2 - Conformity assessment Supplier's declaration of conformity Part 2: Supporting documentation
Published by ISO on October 1, 2004
This part of ISO/IEC 17050 specifies general requirements for supporting documentation to substantiate a supplier's declaration of conformity, as described in ISO/IEC 17050-1. For the purposes of...
This document references:
ISO/IEC TR 20000-5 - Information technology - Service management - Part 5: Exemplar implementation plan for ISO/IEC 20000-1
Published by ISO on November 1, 2013
This part of ISO/IEC 20000 provides guidance for an approach to implement an SMS that can fulfil the requirements specified in ISO/IEC 20000‑1:2011. This part of ISO/IEC 20000 illustrates a generic,...
This document references:
ISO/IEC TR 20000-7 - Information technology — Service management — Part 7: Guidance on the integration and correlation of ISO/IEC 20000-1:2018 to ISO 9001:2015 and ISO/IEC 27001:2013
Published by ISO on July 1, 2019
This document provides guidance on the integrated implementation of a service management system (SMS) as specified in ISO/IEC 20000-1 with a quality management system (QMS) as specified in ISO 9001...
This document references:
ISO/IEC 20000-6 - Information technology - Service management - Part 6: Requirements for bodies providing audit and certification of service management systems
Published by ISO on June 1, 2017
This document specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000-1. It does not change the requirements...
This document references:
ISO/IEC 27013 - Information technology - Security techniques - Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1
Published by ISO on December 1, 2015
This International Standard provides guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 for those organizations that are intending to either a) implement ISO/IEC 27001...
This document is referenced by:
BS ISO/IEC 20000-10 - TC - Tracked Changes (Redline) - Information technology - Service management Part 10: Concepts and vocabulary
Published by BSI on February 26, 2020
A description is not available for this item.
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