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ISO 9004

Managing for the sustained success of an organization - A quality management approach

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Organization: ISO
Publication Date: 1 November 2009
Status: inactive
Page Count: 54
ICS Code (Quality management and quality assurance): 03.120.10
scope:

This International Standard provides guidance to organizations to support the achievement of sustained success by a quality management approach. It is applicable to any organization, regardless of size, type and activity.

This International Standard is not intended for certification, regulatory or contractual use.

Document History

April 1, 2018
Quality management - Quality of an organization - Guidance to achieve sustained success
This document gives guidelines for enhancing an organization’s ability to achieve sustained success. This guidance is consistent with the quality management principles given in ISO 9000:2015. This...
ISO 9004
November 1, 2009
Managing for the sustained success of an organization - A quality management approach
This International Standard provides guidance to organizations to support the achievement of sustained success by a quality management approach. It is applicable to any organization, regardless of...
December 15, 2000
Quality Management Systems - Guidelines for Performance Improvements
This International Standard provides guidelines beyond the requirements given in ISO 9001 in order to consider both the effectiveness and efficiency of a quality management system, and consequently...

References

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