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CEI UNI ISO/IEC 20000-1

Information technology - Service management Part 1: Service management system requirements

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Organization: CEI
Publication Date: 1 July 2012
Status: inactive
Page Count: 30
ICS Code (Other services): 03.080.99
ICS Code (Information technology (IT) in general): 35.020

Document History

February 1, 2020
Information technology - Service management Part 1: Service management system requirements
General This document specifies requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS). The requirements specified in this...
CEI UNI ISO/IEC 20000-1
July 1, 2012
Information technology - Service management Part 1: Service management system requirements
A description is not available for this item.
January 1, 2011
Information technology - Service management Part 1: Specification
La presente Norma, parte della serie ISO/IEC 20000, definisce i requisiti affinchè un fornitore di servizi (service provider) fornisca ai suoi clienti servizi gestiti ad un livello di qualità...

References

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