BSI - BS EN ISO 9241-154
Ergonomics of human-system interaction Part 154: Interactive voice response (IVR) applications
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| Organization: | BSI |
| Publication Date: | 28 February 2013 |
| Status: | active |
| Page Count: | 48 |
| ICS Code (IT terminal and other peripheral equipment): | 35.180 |
| ICS Code (Ergonomics): | 13.180 |
Document History
BS EN ISO 9241-154
February 28, 2013
Ergonomics of human-system interaction Part 154: Interactive voice response (IVR) applications
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