UNLIMITED FREE
ACCESS TO THE WORLD'S BEST IDEAS

SUBMIT
Already a GlobalSpec user? Log in.

This is embarrasing...

An error occurred while processing the form. Please try again in a few minutes.

Customize Your GlobalSpec Experience

Select Your Free Newsletters

Industry Newsletters

Select Your Free Product Alerts

Finish!
Privacy Policy

This is embarrasing...

An error occurred while processing the form. Please try again in a few minutes.

ISO/IEC 13714

Information Technology - Document Processing and Related Communication - User Interface to Telephone-Based Services - Voice Messaging Applications

active, Most Current
Buy Now
Organization: ISO
Publication Date: 1 February 1995
Status: active
Page Count: 66
ICS Code (Application layer): 35.100.70

Document History

ISO/IEC 13714
February 1, 1995
Information Technology - Document Processing and Related Communication - User Interface to Telephone-Based Services - Voice Messaging Applications
A description is not available for this item.

References

This document is referenced by:
EN ISO 9241-154 - Ergonomics of human-system interaction - Part 154: Interactive voice response (IVR) applications
Published by CEN on February 1, 2013
This part of ISO 9241 gives guidance on, and requirements for, the user interface design of interactive design of interactive voice response (IVR) applications. It covers both IVR systems that employ...
This document is referenced by:
SN EN ISO 9241-154 - Ergonomics of human-system interaction - Part 154: Interactive voice response (IVR) applications
Published by SNV on May 1, 2013
This part of ISO 9241 gives guidance on, and requirements for, the user interface design of interactive voice response (IVR) applications. It covers both IVR systems that employ touchtone input and...
This document is referenced by:
EG 202 116 - Human Factors (HF); Guidelines for ICT products and services; "Design for All"
Published by ETSI on March 1, 2009
A description is not available for this item.
This document is referenced by:
HFES 200 - Human Factors Engineering of Software User Interfaces
Published by HFES on January 1, 2008
The scope of HFES 200 is primarily focused on user interaction with software for personal, business, and educational use, most commonly implemented on a desktop PC or terminal (e.g., see ANSI/HFS...
This document is referenced by:
DIN EN ISO 9241-154 - Ergonomics of human-system interaction - Part 154: Interactive voice response (IVR) applications (ISO 9241-154:2013)
Published by DIN on May 1, 2013
This part of ISO 9241 gives guidance on, and requirements for, the user interface design of interactive voice response (IVR) applications. It covers both IVR systems that employ touchtone input and...
This document is referenced by:
DIN EN ISO 9241-154 - Ergonomics of human-system interaction - Part 154: Interactive voice response (IVR) applications (ISO 9241-154:2013); German version EN ISO 9241-154:2013
Published by DIN on May 1, 2013
Dieser Teil der ISO 9241 enthält Anleitungen und Empfehlungen zur Gestaltung von Benutzungsschnittstellen von Sprachdialogsystemen. Er behandelt sowohl Sprachdialogsysteme, die das Tonwahlverfahren...
This document is referenced by:
ISO 9241-154 - Ergonomics of human-system interaction - Part 154: Interactive voice response (IVR) applications
Published by ISO on February 1, 2013
This part of ISO 9241 gives guidance on, and requirements for, the user interface design of interactive voice response (IVR) applications. It covers both IVR systems that employ touchtone input and...
This document is referenced by:
BS EN ISO 9241-154 - Ergonomics of human-system interaction Part 154: Interactive voice response (IVR) applications
Published by BSI on February 28, 2013
A description is not available for this item.
View Less
View All
Advertisement