scope:

Purpose. a. Army claims mission. Training missions and overseas deployments by Active U.S. Army, Army Reserve, and National Guard personnel performing Federal functions may result in claims filed by individuals to recover funds for maneuver damage, certain environmental damage claims, destruction of personal or real property, and physical injury or death. Additionally, soldiers of the Army and other armed services as well as eligible Department of Defense (DOD) civilian employees who have deployed or changed permanent duty stations submit thousands of claims annually for lost or damaged household goods and other losses sustained incident to service. Combined, the foregoing claims, once evaluated, result in the tens of millions of dollars paid each year by the Army Claims System.

Applicability. This pamphlet applies to the Active Army, the Army National Guard (ARNG), the United States Army Reserve (USAR), and to Department of Defense (DOD) civilian employees under certain circumstances. In countries where the United States Army has been assigned single-service claims responsibility, this pamphlet applies to claims generated by the other armed services. During mobilization, procedures in this publication can be modified to support policy changes as necessary.